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People

HOUSES ARE FULL OF PERSONALITIES

At the heart of our brand are the individuals who bring our Houses to life. Our people. Captivating and characterful, our team injects passion and creativity to everything they do. We see our Houses as a unique communal ground where people from different parts of the world come together.

At the heart of our brand are the individuals who bring our Houses to life. Our people. Captivating and characterful, our team injects passion and creativity to everything they do. We see our Houses as a unique communal ground where people from different parts of the world come together.

Meet our
General Managers

Pushing limits, testing uncharted waters and always with our guests in mind is how The Opposite House creates thought provoking experiences. And we are definitely excited to do more.

Olivier Dumonceaux

General Manager, The Opposite House

Olivier channels his energy and love for Beijing into the way he communicates with guests - welcoming them in like old friends.

The Opposite House General Manager Olivier Dumonceaux in Union Bar
The Opposite House General Manager Olivier Dumonceaux in Union Bar

Pushing limits, testing uncharted waters and always with our guests in mind is how The Opposite House creates thought provoking experiences. And we are definitely excited to do more.

Olivier Dumonceaux

General Manager, The Opposite House

Olivier channels his energy and love for Beijing into the way he communicates with guests - welcoming them in like old friends.

What makes our House a “home” is our people, they are the heart and soul of our brand. They share an innate love of life and delight in spending meaningful time with our guests.

Kristina Snaith-Lense

General Manager, The Upper House

Known for her bold and eclectic style, Kristina brings a dash of colour and glamour to work with her every day.

What makes our House a “home” is our people, they are the heart and soul of our brand. They share an innate love of life and delight in spending meaningful time with our guests.

Kristina Snaith-Lense

General Manager, The Upper House

Known for her bold and eclectic style, Kristina brings a dash of colour and glamour to work with her every day.

We want a stay at The Temple House to be a uniquely Chengdu experience, one you can’t have elsewhere. An experience rooted in local culture.

Simon McHendry

General Manager, The Temple House

Adventurer at heart, Simon spends his free time exploring Chengdu’s hidden gems and sampling the city’s local Sichuan dishes.

We want a stay at The Temple House to be a uniquely Chengdu experience, one you can’t have elsewhere. An experience rooted in local culture.

Simon McHendry

General Manager, The Temple House

Adventurer at heart, Simon spends his free time exploring Chengdu’s hidden gems and sampling the city’s local Sichuan dishes.

The House Collective is all about our people and it’s been a thrill building the family of The Middle House, Shanghai. We have such characters in the team - charismatic and with their own flair - a bit like the city itself.

Mark Passmore

Regional General Manager

Mark is inspired by his team and the interesting people he meets every day – people from different cultures, backgrounds and walks of life.

The House Collective is all about our people and it’s been a thrill building the family of The Middle House, Shanghai. We have such characters in the team - charismatic and with their own flair - a bit like the city itself.

Mark Passmore

Regional General Manager

Mark is inspired by his team and the interesting people he meets every day – people from different cultures, backgrounds and walks of life.

Our Unique Individuals

"A barber has long been the cornerstone of a gentleman's grooming regimen. A sharp haircut and a clean shave can completely transform a man's appearance and instil confidence. My mission is to do just that."

Herry Xu

Resident Barber at Mi Xun Spa, The Temple House

“I was a House Collective groupie long before joining. Now, the freedom I have to create and shape the brand makes every day at work really exciting.”

Jessica Wang

Regional Director of Communications, China

"I find inspiration all around me, experimenting with original ingredients and techniques from all around China to put a unique vegetarian spin on traditional Sichuanese tea culture."

Tony Xu

Executive Sous Chef, The Temple House

“Thank you to all housekeeping teams I have worked with in my career to make me the person I am today.”

Lawrence Wong

Director of Housekeeping, The Upper House

"Food is a way for people to share their history, their culture, and their hopes for the future. It’s an art form that we enjoy daily. I love the food I grew up with, that’s why at Jing Yaa Tang I try to pay homage to classic recipes and ingredients."

Li Dong

Executive Chef at Jing Yaa Tang and Superfly, The Opposite House

"Personalised service is all about understanding our guests and their needs. There are no templates to fit everyone. Genuine care is the key. We have built a bond with our guests and welcoming them back to the House each time feels like seeing our old friends."

K Ma

Assistant Director of Guest Experience, The Upper House

Friends of our Houses